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Highspin Logo

Cookie Policy

This Cookie Policy explains how Highspin Casino (referred to as “Highspin Casino”, “we”, “us” or “our”) uses cookies and similar technologies on our United Kingdom site and related services. It applies to all visitors and players who access or use our website and games through desktop, mobile browser or progressive web app.

By visiting or using our site, you agree that cookies may be placed on your device in line with this Cookie Policy and our Privacy Policy. If you do not agree, you should change your browser settings or stop using our services.

1. Who we are

Highspin Casino is an online and live casino brand offering casino games, live tables, instant win games and promotional features including bonuses, lootboxes and Wheel of Fortune. This Cookie Policy explains how we use cookies to support account security, game performance, payments, responsible gambling tools and marketing activity for users who access our services from the United Kingdom.

2. What are cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are stored by your browser and sent back to the website each time you return. Cookies help websites remember your actions and preferences so that you do not have to set them again every time you visit.

Cookies may be:

  • Session cookies – these are stored on your device while your browser is open and are erased once you close it.
  • Persistent cookies – these remain on your device for a set period or until you delete them.
  • First-party cookies – these are placed by the website you are visiting.
  • Third-party cookies – these are set by other websites or services integrated into the site you visit, such as analytics or advertising partners.

3. Other tracking technologies

Alongside cookies, we may use similar technologies that work in a related way, such as:

  • Web beacons and pixels – small graphic files that send information from your device back to our servers or to selected third parties.
  • Local storage – data stored in your browser or device that helps remember your settings, game preferences or session state.
  • Software development kits (SDKs) – code within our progressive web app that may store unique identifiers and technical data.

In this Cookie Policy we refer to all these tools together as “cookies” unless stated otherwise.

4. Why we use cookies

Highspin Casino uses cookies for several clear purposes that support safe, secure and smooth play:

  • To let you move through the site and log in securely.
  • To remember your choices and preferences, such as language and previous games.
  • To protect your account, verify your identity and prevent fraud.
  • To run and improve games, payments, bonuses and features like lootboxes and Wheel of Fortune.
  • To analyse how visitors use our site so we can improve layout, content and performance.
  • To provide personalised content and to show offers that may fit your interests, subject to your consent where required.

5. Types of cookies we use

Highspin Casino uses several categories of cookies. Some are essential for our services to work, while others are optional and used only with your consent where required by law.

5.1 Strictly necessary cookies

These cookies are needed for the site to work and for us to provide the services you request. Without them, our site and games may not function correctly.

We use strictly necessary cookies to:

  • Handle player registration, log in and account management.
  • Maintain session state as you move between pages and games.
  • Apply security settings and help us detect suspicious or unauthorised activity.
  • Remember your cookie choices so we do not ask you again on every page.
  • Support core payment flows, such as deposits and withdrawals.

These cookies do not store information that directly identifies you such as your full name or payment details. You cannot switch strictly necessary cookies off through our site, but you can block all cookies in your browser (see section 10). If you do this, some features may no longer work.

5.2 Performance and analytics cookies

Performance and analytics cookies collect information about how visitors use our site. They help us understand which pages are popular, how players move around the site, which games load slowly and whether certain features are working as expected.

We use these cookies to:

  • Measure visits, traffic sources and general usage trends.
  • Review performance of pages, game lobbies and bonus pages.
  • Identify and fix technical issues, such as broken links or loading errors.
  • Support testing and improvement of new site features.

The information collected is often aggregated and used in a statistical way. We may use third-party analytics providers that receive data from these cookies and process it on our behalf in line with data protection law.

5.3 Functionality cookies

Functionality cookies allow the site to remember choices you make so that your experience is smoother and more personal.

We use functionality cookies to:

  • Remember your language and country preferences where available.
  • Store your chosen view of the game lobby or categories.
  • Recall whether you have seen certain messages, tours or overlays.
  • Support progressive web app behaviour on mobile and desktop.

If you disable these cookies, some features may not work as expected and you may need to adjust settings each time you visit.

5.4 Targeting and advertising cookies

Targeting and advertising cookies may be used to record your visit to our site, the pages you view and the links you follow. They can help us build a profile of your interests and show adverts or offers that are more relevant to you.

We may use these cookies to:

  • Limit how often you see the same advertisement.
  • Measure the effectiveness of our marketing campaigns.
  • Reach players who have visited our site with adverts on other platforms, where allowed.
  • Support affiliate and partner tracking so we can reward partners fairly.

These cookies are usually placed by third-party advertising networks or partners. They may use information about your visit to this site and other sites you visit, in order to provide more relevant advertisements on different services. Where required by law, these cookies are used only with your consent.

5.5 Security and fraud prevention cookies

We use specific cookies and related technologies to protect Highspin Casino, our players and our partners from fraud and misuse.

These cookies help us to:

  • Detect multiple accounts linked to the same device or browser.
  • Monitor unusual activity that may signal bonus abuse, money laundering or bot use.
  • Apply two-factor authentication and security checks.
  • Support compliance with anti-money laundering and risk rules.

These cookies may work with our internal security systems and external service providers. Data from such tools is used strictly for security and compliance purposes.

As a full online and live casino, Highspin Casino uses cookies to keep several key areas of the site running smoothly:

6.1 Account registration and login

Cookies support secure sign up and login. They remember that you have logged in, associate your session with your player account and keep your session active while you use protected pages. This is needed to prevent unauthorised access and to ensure that personal data and game history are shown to the correct user only.

6.2 Games and game lobby

Cookies help us manage your interaction with the game catalogue, including slots, live casino tables, instant win games and crash or mines games. They may record:

  • Which games you played most recently.
  • Your preferred game filters or search settings.
  • Technical data so that games display in the right format for your device.
  • Whether a game session ended with an error, so we can identify issues.

6.3 Bonuses, lootboxes and Wheel of Fortune

To run bonuses, reload offers, lootboxes and Wheel of Fortune in a fair and clear way, we use cookies that:

  • Link promotions to your account and keep track of bonus activation.
  • Help ensure that offers are applied only once per player where rules say so.
  • Record your progress in quests, achievements and VIP levels.
  • Confirm eligibility for promotions, such as required deposits or wagers.

These cookies work together with our back-end systems. They do not change the random results of games, which remain controlled by official random number generators from our software providers and game studios.

6.4 Payments and withdrawals

Cookies simplify payments through supported methods such as cards, mobile wallets, instant banking and cryptocurrencies. They may:

  • Store your chosen payment method during a session to speed up checkout.
  • Help prevent payment fraud and third-party payments, which we do not allow.
  • Support display of limits, fees (if any) and processing times in line with your account status.

We do not store full card numbers or full payment details in cookies. Such data, where needed, is handled through secure payment providers that follow strict security standards.

6.5 Responsible gambling tools

Highspin Casino supports responsible gambling with tools such as deposit limits, loss limits, wager limits, session limits, cooling-off and self-exclusion options. Cookies help us:

  • Remember that you have set a limit or used a break tool.
  • Apply certain limits between sessions where required.
  • Display notices and information related to your chosen limits.

These cookies work together with our internal systems to help keep your account in line with your chosen control settings.

7. Third-party cookies

Some cookies used on Highspin Casino are placed by third parties. These third parties may process information in line with their own privacy terms. The main groups of third parties that may set cookies through our services include:

  • Analytics providers – to help us measure traffic, engagement and site performance.
  • Advertising and marketing partners – to measure campaigns and show adverts on other platforms, where allowed.
  • Payment and security providers – to support secure transactions, fraud checks and compliance.
  • Game studios and content platforms – to deliver certain games or features hosted on third-party servers.

These third parties may act as data processors working only on our instructions or as separate controllers where they decide how and why to process data. In both cases, we seek to work only with providers that apply strong security and privacy standards.

Under data protection law, we use different legal grounds to use cookies depending on their type and on your location.

In general:

  • Strictly necessary cookies are used because they are needed to provide the services and features you request and to protect our legal interests in running a safe and secure casino platform.
  • All other cookies (performance, analytics, functionality, targeting and advertising cookies) are used based on your consent where required by law. You can withdraw or change that consent at any time.

For users in the United Kingdom, local rules and guidance also shape how we gather consent and how we describe our use of cookies.

You have several ways to manage or limit cookies used by Highspin Casino.

9.1 Browser settings

Most browsers let you:

  • See which cookies are stored on your device.
  • Block cookies from all sites or from selected sites.
  • Clear cookies when you close the browser.
  • Delete specific cookies or all cookies at any time.

The method is slightly different for each browser. You can usually find instructions in the Help or Settings menu under “Privacy” or “Site settings”. If you block all cookies, you may not be able to use some core features of Highspin Casino, including log in, gameplay and payment services.

9.2 Device-level settings

Your device or operating system may include options to limit advertising identifiers or tracking across apps and browsers. For example, mobile systems often allow you to reset identifiers or limit ad tracking in your device settings. The effect of these controls can vary and may reduce how targeted advertising works.

9.3 Third-party tools

Certain third parties that set cookies on our site offer their own opt-out tools. In some cases you can opt out of interest-based advertising through services provided by industry groups in your region. These tools usually work by setting an opt-out cookie on your device. If you delete that cookie or use a different device or browser, you may need to opt out again.

10. Consequences of disabling cookies

If you choose to disable or block cookies, some parts of Highspin Casino may:

  • Stop working fully or show errors when you try to log in or place bets.
  • Forget your saved preferences, including language or display settings.
  • Display bonus or promotional content in a less relevant way.
  • Load more slowly or behave less smoothly, especially games and videos.

Strictly necessary cookies are core to the safe use of our services. Blocking them through your browser may prevent you from accessing your account, placing deposits or using responsible gambling features.

11. Data collected through cookies

Depending on the cookie type and your settings, data gathered through cookies may include:

  • Technical details about your device and browser, such as type, version and screen size.
  • IP address, approximate location and network provider.
  • Information about pages viewed, buttons clicked, scrolling and time spent on pages.
  • Game activity data such as games opened, timestamps and error reports.
  • Identifiers assigned to your browser, device or account.
  • Details about how you come to our site, such as links from other sites or campaigns.

Where this data can be linked to an identifiable person, we treat it as personal data and handle it under applicable data protection laws and our Privacy Policy. We keep such data only for as long as needed for each purpose and apply standard security measures to reduce the risk of unauthorised access.

Cookies are stored for different periods depending on their purpose. Some last only while your browser is open, while others stay on your device for longer so that your settings and preferences remain available for your next visit.

Cookie typeExample duration
Session / strictly necessaryUntil you close your browser or end your session
FunctionalityUp to several months
Performance and analyticsUp to 24 months, depending on provider settings
Targeting and advertisingSet durations defined by each advertising partner

The actual duration of any individual cookie may vary. You can view specific expiry times using your browser’s cookie settings.

13. Cookies and minors

Highspin Casino is strictly for players aged 18 and over. We do not allow anyone under the legal age for gambling to open an account or use our real-money services.

We do not knowingly place cookies or collect personal data from anyone under 18 for gambling purposes. If we become aware that we have collected personal data or set cookies in relation to an underage person, we will take steps to delete the data and block use of our services, except where we must keep certain data to comply with legal or regulatory duties.

We take the protection of data collected through cookies seriously. In line with our general security measures, we:

  • Use encryption on our site (including SSL) to protect data in transit.
  • Limit access to systems that process cookie data to authorised staff and providers.
  • Apply fraud and AML monitoring tools to watch for misuse of identifiers.
  • Review third-party providers for suitable security and privacy standards.

While no method of storage or transfer is completely risk-free, we apply measures in line with industry practice to reduce risk.

15. International transfers

Because Highspin Casino works with international service providers and game studios, data collected through cookies may be processed in countries outside your own, including countries outside the United Kingdom and the European Economic Area.

Where such transfers occur, we seek to ensure that suitable safeguards are in place, such as contractual clauses approved by relevant regulators or other measures recognised under data protection law. Our aim is to ensure that your data is protected to a standard that is broadly consistent with local requirements.

Our site may contain links to other websites, platforms or services, such as partners, affiliates or responsible gambling organisations. These external sites may set their own cookies and have their own privacy and cookie policies. We are not responsible for the use of cookies by third-party sites that we do not control. You should review the cookie and privacy information on each site you visit.

We may update this Cookie Policy from time to time, for example to reflect changes in law, regulatory guidance, technology, or the way we use cookies and similar tools.

When we make material changes, we will take reasonable steps to notify you, which may include:

  • Posting a clear notice on our site.
  • Sending a message to your registered email address, where suitable.
  • Asking you to review the updated policy or reset your cookie choices.

The date of the latest version will always appear at the end of this policy. Continued use of Highspin Casino after changes take effect will mean that you accept the updated policy.

18. Your rights and further information

Depending on your location and subject to legal conditions, you may have rights concerning personal data linked to cookie use, such as the right to access or correct data, or to object to certain processing. Details of these rights and how to exercise them can be found in our Privacy Policy.

If you have questions about how we use cookies or about your data protection rights, you can contact us using the details below.

19. How to contact us

If you have any questions, concerns or requests in relation to this Cookie Policy or our use of cookies and similar technologies, please contact Highspin Casino using the following details:

When you contact us, please include your name, your registered email address (if you have an account with us) and a clear description of your request. This will help us respond more quickly and accurately.

20. Version information

This Cookie Policy is intended for visitors and players accessing Highspin Casino from the United Kingdom. It should be read together with our Terms and Conditions and our Privacy Policy, which explain further how we handle your data and how our services operate.

Last updated: 20 July 2026